This bakery needs to bring up its customer friendly profile. I work across the street and 75% of the time i go in I wait about 15 minutes and leave. there are crowds of over 50 people waiting at any one time, but they won't change the bakery service area from a plan suited to the occasional visitor. You can't even see what is left in the glass cases until you get in front of teeming crowds of people, most of them tense, irritated, and with loud or unruly small children. It's so noisy you practically have to shout to be heard to the staff for ordering. Finding a place to sit down is impossible during lunch hours, and day-care seems to be roaming freely across the floor. Screaming children are always a constant now. I come in from a lunch or coffee break to see someone has brought their wild kid to make noise and run around while they chat or attend another child. Not what i want.
This used to be a nice place to stop in and get a special thing, now it's such a hassle i usually leave swearing I'll never go back.
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