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ZERO return policy/ZERO customer service - Review by holly j | Judy's Intimate Apparel

Judy's Intimate Apparel

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ZERO return policy/ZERO customer service 3/25/2011

I would never recommend this business. There is a ZERO return/refund policy which they do not feel the need to mention while you are in shopping. The bra I purchased itched some while I was in the store. I had one associate tell me that it was probably starch and would wash out. Another said that it might be the material. I went home and tried it on the next day after showering and my skin turned bright red. I immediately went to return it--tags still on within 24 hours. I was told I should have known better and that there was a no refund whatsoever policy. The sales associate would not document my attempted return of the merchandise nor would contact the manager for me. Customer service after the sale is non-existent. Do not make my same mistake by listening to the sales people here. I am out $120 with no bra to wear. more
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