Over the past 10 plus years I have purchased many vehicles and serviced at Autofair Ford. Never a complaint. This time I had an unusual concern with my brakes. Autofair did everything they were told to do by FMC. When this did not resolve my concern, Tim Jordan went the extra mile, even two, to follow up with other options to resolve my concern. Although a lot of leg work on behalf of the dealership, my problem was resolved. My Service Advisor Jason called the folling week to follow up as well. Nice touch! Many people only take the time to complain. And I too am guilty of this at times. This time I wanted to actually take the time to commend for a job well
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