Penguin Windows has an D+ rating with the Better Business Bureau and 49 complaints as of August-- this is what is says in part on the BBB site "BBB has received a pattern of complaints regarding high pressure sales tactics, and agressive door-to-door solicitation and presentations. Consumers claim that they agree to receive an estimate and the representative may spend hours in their home pressuring them into a purchase"
Also Penguin recently settled a suit with the Attorney Generals office over misrepresentation and false claims: See http://www.komonews.com/news/consumer/86025767.html or google "Penguin Windows Attorney General"
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