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WORST CUSTOMER SERVICE - Review by citysearch c | Group USA & Camille LaVie Women's Apparel & Bridal Shop

Group USA & Camille LaVie Women's Apparel & Bridal Shop

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WORST CUSTOMER SERVICE 6/4/2014

I am only giving this store 2 stars because I found my wedding dress but when is comes to their customer service they shouldn't get any stars. Last Febuary of 2013, I found the dress of my dreams. It is the one and only dress I put on. I made an appointment to come back in April to try on the dress in White since the one they had there was Ivory. Did everything that was asked. I come in April my dress was not there. No one knew where it was. They stated that they could order it again. I went along with this because this was the only dress I wanted. As I was filling out the paperwork AGAIN, I was told not to get my hopes up because they might not be able to get the dress. First of all no one should ever tell a Bride that and second I did my research first. I could order the dress directly from the designer, so no matter what I could get this dress. Even if Group USA didn't have it in their stock. Finally when the dress comes in they it didn't fit. They stated to me that the sample I tri more
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