I had Boan Heating and Cooling install new Air Conditioner and Furnace in my house back in 2011 which uses the new R-410A freon. Every since then the system has had issues of one thing or another... Last year I had them come out to my house to check on my system. They had to put in 7 lb of freon so I had them run a leak test, since there has to be an issue why the system needed that much freon being it is only couple years old. I was told I had a pin hole leak in the A-Coil and was leaking freon. They advised that I need to change out the coil and wanted to charge me more money to change the coil out saying that it wasn't covered. I had another company come out to check my system and inspect my system and have been told that the system was never installed correctly for the R-410 system according to the manufactures recommendation.\r
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They also went as far as to put me on their never to service list which I thought was funny. I am now having to deal with the warranty issue myself and to get this new coil installed correctly.\r
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I will never use Boan Heating & Cooling and will never recommend this company to anyone even if they are under new management. They do not stand by their work and are not a reputable company. I have done some research and found out that I am not the only one that this has happened to... Stay away from them as they will rip you off.
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