I left this place very angry. I did not get the care I needed for my 14 year old German Shepherd Dog, in fact, I didn't get ANY care, except a pain medication that she didn't need (Torbugesic), and which made her miserable for several hours while she was coming off of it. I was told that it was very mild. In fact, however, when I looked it up, it is a very POWERFUL drug. She slept for several hours, but was refluxing, whining, and had a fever for several hours after she woke up. Once the drug wore off, she was comfortable. I also got very expensive routine blood work (expense was expected at an ER, but...) and some poor quality X-rays. They then told me that my dog was bleeding internally, probably from a cancer ( that was a guess, you can't make that diagnosis from the paltry tests they did) that she was dehydrated, but that IV fluids might kill her, basically, that she was dying. They then wanted to keep her overnight in a cage, and when I said that I was taking her home to die there, instead of alone with strangers, they were dismissive, and made me sign an ""against medical advice"" form. Later that day (a Sunday) my regular vet called, and provided me with sub-q fluids to administer, and these eased the dehydration, and helped make the last hours of her life more comfortable. \r
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Bottom line, do not use this place. They provided me with some sketchy diagnostics, no treatment, and a $500+ bill. And they were basically pretty disrespectful. There are at least 2 other pet ER's in the area, one on Kingston Pike, and the other in Maryville. I will try one of these if I ever need emergency care after hours again.
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