Absolutely the Worst Staff I have ever encountered! After waiting 1 1/2 months for my Contact prescription to be filled I then find out that they never placed the order. I was told ""It was my fault that they did not fill it"". This is after I PAID for the Initial visit "" as I was told to by the staff"", and was then told to pay for the contacts Upon Picking them up. After waiting 1.5 months I was then told I was supposed to pay for them at checkout. They were never ordered. I PAID what I was Told to Pay at the time. Soooooo After being very very very RUDELY told by the Office Manager ""Candy"" plus Jazman that it was my fault the contacts were never ordered, but Candy did say that the order SAT in Her DESK.... Hmmmm My Fault.. Right!! The sad thing is that I love Dr. Ohriner, and he has been my Optometrist for years... Time to get NEW Staff Dr. Ohriner.... They have perfected the ""Blame the Patient"" role.
more