I am sorry to say, I cannot recommend Dunn Clinic or Dr. Ray anymore. I had been going to the clinic for 2 years but recently had a bad experience not only with one of his ""fill in docs"" but also with his staff directed by him. He was unavailable and I saw his ""fill in doc"". For 2 days afterwards I could barely walk and I had to go back and have Dr. Ray readjust me. After Dr. Ray adjusted me I felt much better but I felt I should not have to pay my $30 co-pay due to the fact I was in worse shape and I had to deal with 2 days of immobility and getting retreated. I was very nice about it and said if Dr. Ray has a problem with it, please have him call me. It was clear to me the other Dr. either misadjusted me or did something else wrong as I had never had that experience before. I want back a few months later for another adjustment. They refused to see and said they would have to refer me. I was dumbfounded! Then I asked to pick up my records to give to a new Dr. and the office person said that they would have to charge me for those records and they could do so by law. I challenged her on this and she then said, ""well, we are allowed to charge you"". So, not only did they mistreat and injure me more, then then refused to treat me because I would not pay the $30 co-pay (they got paid well by my insurance company) and then they wanted to charge me more for MY records and lied about they legally having to charge me. Dr. Ray and his staff have become much more concerned about making money and billing as much as they can than about patient care. I would recommend Nashville Chiropractic over at 100 oaks because they will not use a ""fill in"" doc and offer a more hands on and personal experience, in my opinion.
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