Consider hiring another company. My home is a small 1924 Craftsman syle bungalow in close-in NE Portland. The old roof was torn off and replaced by Clow. \r
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The poor communication, poor decision-making skills, and lack of honesty pale in comparison to the poor quality of work of this roofing crew and company. It is unfortunate that Clow was used for this job because I am a friend of the owner's son and would much rather speak highly of them; however, it will be costly and time-consuming to make all of the necessary repairs following their damage, so it is simply impossible for me to write a good review. The following is some of the damage that occurred: \r
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-The crew arrived several days after they indicated they would, unannounced that morning. Communication was poor throughout the several days they were on site (July 31 - June 10 including 13 hours on one Saturday June 1st.)\r
-All of the tongue and groove wood was removed from my eaves without evidence of it all being rotten.\r
-Tongue and groove decorative wood was replaced with $9 a sheet plywood that was replaced haphazardly with poor cuts, random sized pieces, daylight shining between some boards, and at least one place with roofing felt coming through.\r
-The ceiling of my attic room was stepped through in one location and punched through in another leaving holes roughly 4 and 6 sq ft big - the Crew Lead informed me these fell in on their own, no fault of theirs and that hopefully I would not be charged by the company for the repairs.\r
-A 7 ft tall ornamental maple was crushed under the tear off debris - it was duct taped back together. \r
-The knob and tube power was overloaded throwing a breaker on the first day, this was not communicated so no one was asked to return home to flip the breaker back on; instead the refrigerator was out for approximately 8 hours. Following two days of abuse to the electrical system, it was stated that the crew would use a generator from that point forward; they did not keep their word.\r
-All of the shingles for the entire roof were stacked onto an 8 ft x 8 ft flat dormer causing structural damage and a cave in of the interior further damaging the dry wall in the upstairs attic room. This has also impacted an electrical line (knob and tube) and the roof above the dormer is now concave and will therefore collect water.\r
-The exhaust fan venting moisture from the bathroom which formerly vented through the roof was re-routed to vent into the crawl space. \r
-Gutters were cut and downspouts crumpled.\r
-The new vents along the roof line were installed crookedly.\r
-Decorative Craftsman style exterior touches to my home have been damaged and are falling away from the structure.\r
-When the Foreman inspected the quality of work by the Crew Lead, he observed many items that would require removal and replacement - a representative of Clow informed me that some of the shingles were the wrong color (which was no fault of mine so I would not be required to pay for that.) However, it was evident that a valley had been placed improperly. The valley was removed and replaced among other repairs completed following their inpection of their own work. Unfortunately, the valleys are still not properly aligned despite removing and replacing one of them. Luckily, the Foreman did re-route the bathroom exhaust fan to go through the roof while he was assisting in the other repairs. \r
-There has been no communication from Clow since the remainder of their tools were removed from the site one week ago.\r
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At this point, it is time to meet with carpenters, electricians, dry wall finishers, painters, gardeners and more to make attempts at repairing the damages - time and expenses that were not budgeted for this project. I would have much preferred a better experience, especially from a company with whom I am acquainted with a family member and that was recommended by friends who used them in the past.\r
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