I should start by telling you that I'm the kind of guy that does hours of research before I buy a $100 toaster, I spent days reading up on furniture quality and things to look for. After much deliberation and lots of saving, my wife and I made the decision to purchase a new couch for our family room. Like everyone else in Raleigh, we drove up and down Glenwood going into all of the quality furniture stores (not Rooms To Go or Room Store). Our last stop was Bassett and we quickly noticed that it was unlike the others. Patricia (Pat) Green immediately showed us exactly what we wanted, it was custom. When she said ""custom"" I heard ""expensive"" and was immediately against it. When my wife found out how reasonable the price was she got quotes on a pair of chairs too (also custom). Pat couldn't have been more helpful and accommodating. She was respectful of our budget and was never pushy. Pat ended up coming over to our house, measuring and bringing lots of fabric samples to match our carpet, shades and walls. We got lucky and ordered when they were offering 30% off. The furniture was made in NC and then delivered to us in about 30 days. We've had it for about two months now and couldn't be happier with our purchase. It's obviously well made and will last for a long time. I rarely write reviews, but our entire experience went so smooth and pain-free that I wanted to recommend both Pat Green and Bassett.
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