I went into this boutique with my sister about a month ago. When we first walked into the shop we were greeted and got a first good impression of the place. Once we were inside our assistant gave us a quick tour of the place and then she started to pull dresses. Within 5 minutes she was done pulling dresses and was asking which dresses we wanted to eliminate. It came down to 3. While she helped my sister put on her first dress, I couldn't help but notice another assistant helping another bridal party in front of us. The service and treatment they were receiving was far different than the one we were getting. The assistant seemed to be very attentive and interested in making the brides appointment great. This was totally the opposite of what I was noticing with our assistant Rose. When my sister came out in the first dress, the dress was not properly fitted, it was dirty, and beat up. It was noticeable that it had been tried on multiple times and maybe should not have been used as a sample dress but more so a cleaning rag. I was very disappointed that we had come this far for dirty run down dresses in the middle of Scottsdale. I was expecting a lot more than this. In about less than 15 minutes my sister had tried on all 3 dresses and the assistant was done with her appointment while the other bride across from us was just trying on her second dress. This was my sister's first time trying on wedding dresses and the experience was horrible at this place. I would not recommend anybody wasting their time here. Luckily, we went to David's Bridal Collection shop in Westgate and the experience there was far superior than this one. Our assistant, Flor went above and beyond trying to make the appointment the best experience we had ever had. The staff was friendly and accomodating to our every need. I am glad there are other bridal shops that treat their customers with the outmost respect and attention they deserve.
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