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Bad turned good - Review by citysearch c | Best Western

Best Western

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Bad turned good 12/29/2013

I stayed here last week and aa woman was the worst custome service person, ever. So I called and complained to the manager of this place and he was very dismissive and almost rude. Thank god for two gentlemen named Eric and Lenard , they were the nicest men I've ever met and they showed great customer service. The woman, made me feel like I was bothering her anytime I asked a question or needed anything. These two men should own their own hotel . I was disappointed the manager didn't care about anything I had to say more
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