Been using them for four years on my motorhome. Had someone try to break in and damaged the door unit. Got another service recommended by the dealer to estimate, and should have gone with them. Used Camper Capitol because they had worked on the coach for me before. Both they and the other repair man said they'd work with us to reduce our deductible by half, since it was no fault of ours that the claim had to be made. They kept our coach for FIVE MONTHS. Said the door unit got lost in shipment, and the fabricator would expedite a replacement. Still took another TWO months expedited. We missed spring break, memorial day, fourth of July, and summer vacation all the while paying the payment and the storage facility fees. When we finally got the repair done, we asked about the arrangement to split the deductible. I suggested they work with our insurance company to get some money for storing the coach five months, or ask for transportation fees bringing the coach in to their shop.
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