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terrible. would rate negative if i could - Review by citysearch c | Hair Forum

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terrible. would rate negative if i could 4/24/2012

overall i would rate this salon in the negatives if i could... I went in with blonde hair natural highlights.. i wanted a purple peek a boo through my bangs with is just the purple underneath and blonde over top and then some blonde highlights that make my ends. When i first came in the girl seem super crabby and i could tell she did not want to do the service her name was Shannon. she went over what i wanted and i told her exactly. she never showed me a color book or anything and i guess i trusted her with the color thinking how could someone really screw this up. during the service she was texting in front of me and while drying doing other things in the back room. she put a cap on my head and tried blow drying the foils just so it could go faster and she could get out of there. after she took them out she just washed them all together and the purple which was only suppose to be one lil strand she put in multiple highlights through my Head!! those which weren't even suppose to be there bleed through my head making my ends all purple and the rest of my hair grey.. i did not know this coming out of the salon but thought my WHOLE head was purple because she refused to dry my hair. she told my get some clarifying shampoo and take it out if i didn't like it.. umm no i paid 100$ for this service I'm not taking it out tomorrow? and she knew it wasn't what i wanted.. well i just paid and walked out not really know what i actually had or anything.. i showed my friends and roommates and they came back to the salon with me they refused to give me Any of my money back except to bleach it which can make ur hair fall out or terribly damage it or turn funky colors. and they want the same girl to do it. she was over all very rude and so was the manager Dan, he told me i should have gotten clip on or blahhh blah blah which they shoulda told me about before... and the girl said its my fault because i have blonde hair!!! well fricken warn me that before you do it then duhhh! how would i know. i had a pink strip in my hair before and it didn't turn my whole head purple.. and overall the blonde highlights which u can hardly see and the purple ones aren't even to my roots they are TERRIBLY done and u could tell she was rushed.. overall i think there is some good people in the salon but i would get a recommendation to those people don't just go in... and DO NOT GO TO SHANNON and if you don't want to be treated terribly don't go in at all more
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