Office staff is disrespectful, unprofessional and downright insulting....since 2010 the people who answer the phones are surley and sound like they are sitting on a nail. I scheduled an appt with Dr Ali for my son who has been seeing Dr Ali for 3 years. My son moved to DC last year but still wanted to see Dr Ali and drove 4 hours for an appt. The office staff canceled the appt by leaving a voice mail saying my son needed a new patient appt since he had not seen him in about a year (new patient appt are more money than regular appt). when I ask questions of the office mgr Judy Beasley she told me my son was old enough to make his own appts and his mommy should not be involved. What a crock! I make appts for my daughter, my husband and 2 grandmas....what is your problem front desk people!!! Ofs Mgr told me to find another doctor if I did not like their service...I like Dr Ali but his staff is hurting his business ....what a bunch of losers
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