I would have gladly given 0 stars in regards to this company.Regarding the facility its always too busy to even have a good workout and the beach is a joke they have someone who comes around looking in your bag(YES IN YOUR BAG) to see if you brought outside food or drinks, taking away from their outrageously prices snack bar. I got the third degree for bringing goldfish for my 3 year old! I regretfully signed a 3 year contract and when my contract was coming to an end no one would meet with me to discuss how to end it. I tried for weeks to speak to the manager brian even in person 3 different times, while I could see him 100 feet away from me in his office, I was asked to leave a message because he was ""busy"" and never be called back and finally when I went and spoke to someone else they gave me the members services card and told me what i needed to do. I was told I needed 14 days written notice mailed via secured mail in order to cancel my EFT drafts. Well I called today to double check and I was told I would have one more draft because my letter wasnt post marked 30 days before my next draft was due to come out.... of course. I have never felt so mistreated as a customer. just because you give people a place to work out doesnt mean you can skimp on treating your customers right or at the very least pretend like you care.avoid this place.
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