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This is the 1st bad review I have ever written but deserved! - Review by citysearch c | Lucille Roberts

Lucille Roberts

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This is the 1st bad review I have ever written but deserved! 2/27/2012

The greeting I received, or should I say did not receive was icy cold with a bad attitude the second I walked through the door. I was just looking in to finding out some info on the gym and classes. The girls behind the reception desk were as rude and quick answered as could be. I asked if I could have a little info and the woman shoves this card in my face and tells me to fill it out with my information. I then said before I give you my information would you mind just telling me a little about the health club? With her rotten attitude she said ""NO"" I need your information before I will be able to answer anything. I fill out my info and hand it over to the woman and she tells me to ""go walk around down stairs to see if you like it"". I take a brief stroll and decide that I rather not give my money to a place like this with absolutely zero customer service. I walk back upstairs and go by the desk to say no thanks to this lovely place and before I even have the chance the bad attitude receptionist has 2 cards out on the table for me to look at. This woman had the nerve to go right into sale mode with me. Had she maybe even said HELLO when I walked in the door I might have given Lucille Roberts a chance. But if this is the type of people this establishment has working their desk I would rather not have to walk through their nasty energy every time I go to the gym! I rather stick to my over priced one where I'm treated like a person. more
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