I just moved into the neighborhood two days ago and to support the small mom and pop stores I went to this hardware/paint store to get hooks to hang my pictures. I needed 15 hooks. When I came home to use them I realized the nails are too long so I went back the next morning to return. They remembered me but would not return or give me a store credit because I did not have my receipt. The owner then accused me of trying to return hooks from another hardware store since I did not bring them back in his plastic bag. I explained that I just moved and used any plastic bag I could find in my apartment. He was so nasty. I will never go back into that store. I am completely shocked by his behavior. I have been living in NYC for over 20 years and never encountered an owner of a small business so unhelpful to a customer. I hope he goes out of business!!!!!
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