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This place should be closed - Review by citysearch c | Rivergate Pet Emergency Clinic

Rivergate Pet Emergency Clinic

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This place should be closed 9/3/2011

Having brought my 4 year old English Cocker Spaniel to this place, I never would have thought there could be a vet clinic whose sole concern was paying in advance prior to a diagnosis (really!). My wife and I brought our dog there after hours because he suddenly had an issue with his feces and blood. We only made it to the receptionist because after her attitude, we could only imagine what the rest of the staff would be like. It wasn't even an issue of whether we could pay or not. This person was only concerned with our $197 payment and nothing else!Their evening receptionist would be much better suited to work in a prison (or worse if there is) because her people skills are terrible. As for their knowledge or ability to treat animals, I WILL never know! By the way, the first thing the following morning, we took our dog to the Critter Clinic in Gallatin where we were treated as if we were the only one's in there. Excellent staff and Dr. As for the rest of you who have posted your negative experiences with this place, I think that you were scammed. And yes, I do believe many, if not all positive reviews posted on here came from the staff. Pros: I won't be back. Cons: the entire staff perhaps more
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