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Warning!! - Worst experience ever - Review by citysearch c | NAAN Restaurant at Shops at Legacy

NAAN Restaurant at Shops at Legacy

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Warning!! - Worst experience ever 9/6/2011

My family had the worst dining experience ever in Naan Sushi Japanese Restaurant. I purchased the $50 Groupon, and decided to use it for lunch after our church service on September 4, 2011. We presented the Groupon to the waitress and asked her whether we could use it at the time and she indicated it was o.k., she said that we just could not combine it with their happy hours offers, which was fine with us. When our bill came, we noticed we only received about $43 for the $50 credit. After inquiry, the manager told me it was because we used it for lunch than for dinner. But no where on the Groupon stated that it was not allowed or would only receive partial credit for lunch. Then the manager changed her reason, she said it was because we didn't make reservation. Before we went in, we were aware of the requirement for the reservation, that's why we asked the waitress before we ordered and she said it was all right. Also, they overcharged two of our dishes, when asked about this, the manager told us the menu was wrong. After our insistence, the manager corrected the credit to $50, but the overcharges were not corrected. After the Groupon, our bill came to $18.68. Because of their dishonesty and rude attitude, we decided not to leave any tip. We used our Mastercard to pay for this bill. Later I saw the charge of this visit was changed to $22.42 in our account. It was down right wrong and dishonest. The female manager didn't have any people skills and no professionalism and any courtesy. It was the worst ever for us. more
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