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good work not so good explaining - Review by citysearch c | Terry's Car Care

Terry's Car Care

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good work not so good explaining 9/20/2011

I first called to get an estimate and the lady greeted me fast and said can you hold, before I spoke I was on hold for quite some time. I got my estimate but the lady on the phone really didn't seem to know what she was selling. I did bring the car in cause of the good reviews. I came in to get car and waited for sometime till the lady at the computer said oh hi, you need a bell or something. My car was fixed fast and the price may not be cheap but I paid for quality not wal-mart quality. When the lady was explaining tho she had no idea what she was saying and their tech come explain. He explained it so well and I will definatly bring my car back just please teach customer service to your counter person. more
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