i bought my first new car. wanted to upgrade the sound system. mobile werks had all but one good review so i tried them out. Jimmy was very nice, helpful and knowledgeable. We talked stuff over and made and agreement, sadly not on paper though. was told it would be 1100 and take 4 hours. I went back after 5.5 hours and my car was in pieces and they told me they needed to keep it over night, and never called me. i was supposed to get a 10"" sub in a temperary box in my trunk, when i picked up my car the guy told me ""i didnt like the way it looked (sub) in your trunk so i made a custom box and upgraded it to a 12''. cost me 360 extra dollers for something i didnt ask for nor want. It sounds like crap and looks like crap, makes my trunk completly useless. they blocked my rear folding seats with this ""custom box"" and they wedged it in so now i cant pull up the trunk liner to get to the spare tire and my adjustable shocks. They broke all the snap pins that hold the trunk liner in place, The shifter and ebrake boots were not put back properly, they only just rested them in place, could be broken cause i couldnt get them to go back right. the carpeting that linkes the whole center consoul between the drivers side and passenger seat is compltly loose and falling off. my car had 3500 miles on it. Oh and the guy that was super cool and nice did not do the work, some punk named ANDY did it. when i told him it wsant what i wanted he just said ""well that sucks it will be $1580"" \r
i called a couple times trying to get in contact with Jimmy but he was never there. So i gave up. I have since disputed the charge on my account and getting an appraisal to have the car put back to new and wil promptly sue them to the repair costs. \r
they sell high end stuff, yes, do they do professional qualty work, NO. If you just want and auto start or rims go there, you cant really mess that up. If you care about your car and want more then something simple done dont go here Unless you like being ripped off and dealing with headaches.
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