This company was sent to us via our Home Warranty company. The customer service was what you would expect if you weren't paying for the service. The workman, a very kind man - albeit not able to complete the job - has been to our house 3 times. Each time, even though the HW was covering, the person on the phone informed us we needed a new work order (we pay $60 for each one). The second to final call, to ask for the workman to come back and complete the fix, ended in rudeness and a hang up. The final was to inform this business that my HW would be sending a new company to fix the problem - at no charge. Again, the phone call ended with rudeness and and a hang up. Thank goodness for a great HW company!!!
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