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N&S towing, Never call this place. - Review by citysearch c | N & S Towing

N & S Towing

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N&S towing, Never call this place. 8/30/2011

Do not call this place or do business here. We had the car towed to our residence, and we tried paying with a credit card over the phone. The receiver (N&S towing ) on the other end miss typed the cvs number on the back twice, one with each credit card, so the cards were declined each time he punched it in correctly the second time. And anyone who had a card knows, it will decline it a second time for security reason, so you need to try it a a third time for it to work. But according to their so called policy, they only try each card twice. So it was declined, so they towed the car all the way back to their store, which happened to be on the other side of town, and charged us for that tow as well. When we finally came to pick it up,.the place looked like a dump, the office was scattered with junk, and the seating in there was terrible. A bench covered in duck tape. My brother asked to see the manager, and they told us the manager wouldn't be in till about 2, and it was 9 A.M. when we arrived. So we tried talking to the guy who took our phone call and mistook the cvs number. He was less then pleasant to hear us out. He said that was our policy, and that he took the number right both times on each card even though earlier that morning he admitted he punched it in wrong. I told them they should have tried the card a third time, and it would have worked, and the lady in the back yelled at me, saying no, that doesn't work. I proceeded to argue with her saying, it did and she told me to leave. So as I stood outside, they told my brother he could no longer pay with a credit card but now had to pay with cash. he asked why not, and they said it was their policy. He asked to see a copy of this policy, and they replied ""We don't have a copy of the policy"". How do you not have a copy of the policy when your working in a business. ----This place is a scam.---- So we got the cash, and they drove the car out on a blown out tire ruining the rim and inner parts of the tire even more, when they had it on a lift in the first place. Everyone there smoked and had no courtesy. Do not do business with these people. I am currently filing a complaint with the Better Business Bureau and I recommend everyone else with a complaint does the same. more
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