Big-D theater was not working correctly.....the manager (named Heather) was resistant to give a refund after the movie showing went black several times during the show, also the color was in sepia like color for the first half, then in strange brilliant colors and finally normal color (I think.). Eventually she did refund our $25 (for two tickets) but was not polite or pleasant about it. Her response was, ""you watched the movie"". Sad to see such a lack of customer service at a nice place like this. We go here all the time.
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