Bonneville Collections isn't even remotely professional...and of course the people writing reviews are people who have at one point owed them money WE ARE THEIR CUSTOMERS. If Bonneville didn't have people who owed money they wouldn't have a business!
Just because someone is behind on a payment doesn't mean they are any less of a person. They deserve the same respect you or anyone else does! Take this for example I was a Bonneville customer who was treated very poorly. I was in a major car accident, and should have been covered by both my auto and health insurance. Unfortunately, to save my life I was taken to an out-of-network hospital. I was in a coma, so I am apparently scum for not letting them know that hospital wasn't in my network and deserve to be treated like a piece of crap for not paying them the second I got out of the hospital. IT GETS BETTER! Because of the lovely way medical billing works this specific account actually went to two seperate collection agencies...(AGAIN ACCORDING TO BONNEVILLE COLLECTIONS I WAS SCUM, AND WORTHLESS SINCE I COULDN'T PAY $100 A MONTH). Now the other collection agency I worked with was very understanding, and actually got payed off quicker because they treated my with respect. Not only that but the amount was larger with them. However instead of calling and yelling and then threatening court, they worked with me and my situation. Didn't roll over and tell me oh its ok you don't have to pay anything! They treated my with respect, and understood that someone who hadn't worked in 6 months could probably start out with a payment smaller and then make larger payments.
In the end I now own a business, and actually use that collections agency (Express Recovery), and they are amazing and professional. I wouldn't treat any of my customers even if they were to spit in my face the way any Bonneville Collection Representative has treated me so I would never want any of my customers who may owe me money to ever have to go through the DISRESPECT, and HARASSMENT Bonneville Collections has to offer!
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