We had our wedding here on august 20th. They did a great job on the food, the venue was nice. That is where the nice part ends. We were told we could pick up our wedding cake at any time, they instead threw it away. They don't regulate the regular patrons of the establishment, we had wedding crasher signatures all over our guest book, and gifts missing due to that. Drunk people roaming all over our party,taking advantage of the free bar, etc. Dont book your party here, I spoke with,the owner who continually giggled about the situation while I was crying. He offered to make me a new cake. Seriously!? My best friend from high school made this cutting cake, you can't just replace. That was the only remedy he offered for all these terrible things. Shame on you dons. You can't just say you aren't responsible for peoples gifts, etc when they pay you $5k, and every other time I have been to this establishment they have someone regulating the door.
Had we been given a specific time frame (we showed up less than 48 hours later) we would have set something up to make sure our cake had not been tossed. Andre, the coordinator, said nothing directly to me of this situation. So i will not remember this any other way than that the owners of Dons were (literally) laughing in my face as i was terribly upset and crying about the occurence.
We personally asked the uninvited guests to leave. When Andre left, it was difficult to find the new attendee in charge to even just dim the lights let alone take time away seek her out for more.
I never would have been into their bar, after our event, with my mother (who paid the large bill-and mind you we were paying customers again at this point) had i known how many gifts i was going to need to account for later. Shame on them for continually playing the blame game here and not taking any of this on themselves.
I will be contacting BBB, and every wedding referral site possible to make this right since they have chosen only to offer 'a new cake'. Steer clear!!!!!.
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