I knew nothing about Laketown S&S until I was directed there by an XM InstallCard. We made an appointment to have an XM radio installed, and we missed the appointment. I was worried that we might be charged some sort of ""missed appointment"" fee. But no! We just rescheduled as if nothing had happened. Then, initially the diagnosis on the install suggested that we might need to purchase a special adapter to attach to the car's antenna for approx $38 or so. But when I showed up to retrieve the car and pay for the adapter, I was informed that they discovered it wasn't needed because my stereo had an auxillary input they could use instead. The installation was well done, and everything works great!
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