I went to this salon to get a touch up on my roots. It was applied very poorly. I have dark brown gaps all over my head plus the most damage I have ever had happen to my hair. My hair is breaking off all along my root line in big chunks. Plus the rest of my hair now has a very orange tint to it. Whatever she used on my hair has destroyed it! The manager was rude and in no mood to be helpful. She informed me that the policy is no refunds, something that I wish I had known prior to having them ruin my hair!!!! Any salon that needs to carry a no refund policy is not a place you want to get your hair done at. Believe me my head is not a pretty sight! I am embarassed to leave the house without a hat! Plus I am now out the $120 it cost to get this mess done! This has been the absolute worst costumer service I have recieved in an salon!
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