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Service Department - Review by citysearch c | AutoNation Ford Scottsdale Service Center

AutoNation Ford Scottsdale Service Center

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Service Department 5/25/2011

The work is very good. Here is my gripe: I received a coupon for an oil change and vehicle point check up for $14.99. (They wanted to get me in.) The oil change and checkup took over 2 hours. The Service adviser told me the car had torn boots on the upper control arms. They were also peeled back and had already started to damage the arm mechanism. The cost to replace both control arms $679.09. I took the car for a second opinion to a very reputable auto repair shop who told me the boots were torn, not peeled back and there is no damage right now. The front end is tight and it is not ready to be repair. He said to wait and it is safe to drive. Always get a SECOND opinion. Second opinion done by Air Park Auto repair on Raintree Dr in Scottsdale, off Hayden Rd, excellent service, I have used them before. more
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