I went in here by chance a few weeks ago when I was riding on the 5 Boro tour, got a flat in or around Williamsburg, forgot how to use my CO2 cartridge (1st time using one) to fix the flat myself, was directed by tour marshals to a Tour rest area in Commodore Barry park that was supposed to have a repair tent but didn't...and then was directed to this little shop 5 blocks from the rest area.
Because there wasn't a repair tent at the rest area, Bicycle Station was filled with other 5 Boro unfortunates who needed repairs...but the staff there was really cool with everyone who descended upon them en masse during the time I was in there, some with more serious mechanical problems than just a flat. The cool mechanic fixed my flat pronto, checked it thoroughly so got both the metal spike and the glass out, charged me a low rate (same price as the shop I use in East Harlem where I live) rather than taking advantage of the situation. Didn't make me feel stupid that I forgot how to use the CO2 cartridge or preferred to have them fix the flat at that point rather than just using their air pump and doing it myself. Absolutely no attitude, nothing but helpfulness and good will and no macho BS that I often experience in bike shops.
If I lived in the area, I would definitely give Bicycle Station my business for parts, adjustments and more serious repairs. It's always so heartening to find down-to-earth, decent bike shops where you are not subjected to cooler-than-thou attitudes, condescending *friendliness*, or shoddy repair work by people who don't take you seriously yet demand your respect. Bicycle Station got me back on the road pronto, and with a smile on my face too.
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