I just want to let you all know that we have a pedigree min pin whom we dearly love. Due to the economy we have had to move a lot with jobs. We have never failed to take care of our pet whom we consider a family member. While we had to leave AZ and move to TX we had what we thought was an extra box of HeartGard so we did not rush to go to the vet. When I called to place the order for the heartgard, it was refused. After calling the office and speaking to JENNIFER, she said my dog would have to be tested because he has not had the medicine for 6mths now. She was very unproffessional and rude. The very least she could have done was call the previous vet to see that our dog was continuously on heartgard insead of accusing me of not having him on the meds for 6mths. She refused to help and this was extreemly upsetting. How can I just go have a test miles away? It's not like they do not have medical records. They do. Jennifer is ugly and as far as I'm concerned she is not too capable of the job she has. You would think they would have performed the test while I was there. No, they had no problem giving me the RX. What's the difference now? I'm glad I never have to see that vets office again. I have had animals all my life and this was the most heartless.
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