Larry's prices beat the competition. However, parts of the yard were not being watered, resulting in large dead patches of sod. His post-installation customer service was an answering machine, and he was simply impossible to reach! When we would finally talk to him and get him to come out to fix a problem, he would show up seemingly angry, as if we were bothering him or something (very unprofessional, very intimidating).
Also, after calling him several times, trying to convince him that no rain sensor was installed (because he would not believe us), he finally showed up and made up some story that there WAS a rain sensor installed in the system, but it was underground and you couldn't see it. I called another irrigation company, and they confirmed that such a device does not exist. Plus, I read the instruction manual for the panel (cover-to-cover) and located on the panel where the rain sensor wire SHOULD have been installed. There was no rain sensor wire installed on our device. After asking Larry about the missing wire, he said that the rain sensor was wired in somewhere else in the system. He couldn't say where, however. Finally, he begrudgingly installed a rain sensor on our system. Larry installed it on the outside wall of our garage, UNDER an overhang!!! That same day, I re-installed it where rain could actually reach the device.
This whole irrigation experience was exhausting, expensive, and emotional (esp. for my wife). I'm not even aloud to bring up the subject anymore. I'm embarrassed that I made such a wrong choice in irrigation companies. I would absolutely NOT recommend this company.
more