We bought a leather outfit from them and were generally happty woth the experience. My wife who is short has a very hard time putting down the foot rest on recliners. They turned the showroom model over and showed how we can adust the tension and adjusted it until she was good to go. They even honored a price from a sale three months ago. My only real complaint is the way they tried to inflate the sales tax. In North Carolina services are not taxed. They included in the delivery charge in the taxed amount. As a retail business owner I pointed this out error out tot eh store manager and he acted like he was totally surprised and said he was not aware of that. The scary part is they must do the same to every unknowing customer because there was no way to take the tax off the delivery charge in thier computer. They ended up discounting the furniture to make up the difference. This is not only dishonest but illegal in the state of North Carolina.
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