First of all , I only when there to see my Dr. who had moved over there from my old Dr.'s office. Something got mixed up with the appointment time and I had to reschedule. Instead of setting me up with my DR. they had me see the nurse practitioner the next day, she is not a Dr. anyway she could not help me because she did not know enough about the issue I went to see my Dr. for.
She told me she would not charge me for the visit because of that. However she set me up to come back for some blood work. I came back two weeks later and they wanted to do some extensive physical I opted for the blood test only since that was all I needed. I WAS charged for the first visit, and never did see my Dr. Then I was informed that my Dr. had either left, or was sick and could not see me and there was no other Dr. that could help me with my issue
I had to talk to three people there to have my blood test results sent to my old doctor, finally after being told by two people previously that they would send them, Amber in the billing department finally helped me, it turned out that I had to sign something which neither of the two people before her mentioned.
My test results would have NEVER been sent, tests that I paid for that revealed something was not right. l will be seeing my old qualified Dr. on Monday and will never be back to WFP.
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