This place takes the cake when it comes to terrible service. I'm not sure what's going on with the management, but this place is going down. The woman who cut my hair was fantastic, and in general the staff was very nice, but the front receptionist kept bothering me. I arrived around 15 minutes early, and I had no problem waiting, but he kept coming over to me trying to talk me into other services and saying that my stylist would be another "5-7 minutes" after I told him, "I don't mind waiting." If you're going to advertise relaxation, let me freaking relax! The glass that he gave me with some of the aveda tea was filthy! It had paint stains all over it! I didn't even have a sip, it was so gross. Then one of the manicurist came over and told me how filthy my nails looked and tried to get me to agree to a manicure. Uhm, I came here for a freaking haircut, that's all I want! This place must be suffering really bad, the staff look unhappy, the woman who told me I should let her do my nails kept pestering the hair stylists, barking orders at them. It seems very, very unprofessional, dirty, unorganized and the management must think their services are worth more when they're not. Don't try to be a true Aveda salon when you aren't one. I wouldn't be surprised if this place was closed within 6 months.
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