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Bad Customer Service - Review by citysearch c | Grand Slam Usa Indoor Battng

Grand Slam Usa Indoor Battng

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Bad Customer Service 11/4/2011

I bought a bat with the recommendation of 2 store employees. The very next night the bat broke on FIRST contact. I took the bat back the next day. Owner REFUSED to refund money OR give store credit. I told him that I have spent HUNDREDS of dollars in his store on bats, gloves, batting gloves, etc. And that he would lose me as a customer if he didn't at least give store credit. He shrugged his shoulders and said ""OK"". Needless to say, I am done with that store. It's costing me extra money to send the bat to the manufacturer, and my son is without a bat. more
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