I used Signature to complete a total remodel of my master bath and a partial remodel of both my guest bath and kitchen. After a lot of research, I went with Signature due to their ability to manage every aspect of the job. Using other services in the past, it is a nightmare trying to juggle multiple contractors at once. Signature made this a breeze as all i had to do was work with one person for all of the remodel activities.
Signature was a pleasure to work with from the start. Jason was very open and helpful in providing advice and suggestions as to what I would be able to accomplish with the budget and time I allotted for the project. The quote process was easy and Jason did not push me to make a decision before i was ready.
Once the project got underway Savannah was great. She called me every day to provide me with a status update on what was completed and the list of items that were going to be addressed the remainder of the week. Everyone i dealt with along the way was pleasant, respectful and mindful of my schedule
The process of selecting the tile was easy as i used one of Signature's recommended vendors. They were patient and honest and guided me along the way of knowing what was in and out of my quoted cost. I chose my counter tops from existing inventory at signature. Because i chose from existing stock Jason let me upgrade for free. My counter tops are beautiful and everyone who has seen my kitchen loves the Shanghai river granite.
As mentioned in the beginning of my review, i chose Signature mostly because they use their own employees and coordinate everything. If there was a blip along the way, Jason, Savannah and others made sure it was fixed quickly. Again, all i had to do was call Savannah and it was taken care of within 48 hours
The quality of the work was excellent. The tile in the bathroom and kitchen was clean and done with great care. There were a few minor fixes required but Signature quickly corrected the issue. The counter tops came out spectacular. Signature really tried to do their best to cut the granite in a way that the seams would not be visible. The granite tops I went with were unique with a lot of veins and character. Signature made sure they spent the time with me to map out how the counters would lie once installed.
I rated them 4 stars only because there were a few minor issues with the plumbing and paint but they corrected everything quickly. I would have chose 4.5 if allowed. I would recommend them to anyone who wants a company who can complete all aspects of a remodel and have employees who will are open and honest. I had Signature employees in and out of my home every day over 4 weeks and they were always respectful of my home and cleaned up each day after their work was completed. Having piece of mind that you do not have to worry about your valuables/property is something not every company can offer
The one piece of advice i have is to make sure you list everything you want to have completed in detail on the original quote. I had to modify the work list several times over the course of 3 weeks. Signature quotes by the job so to be fair for both Signature and yourself; make sure all items are captured on the original quote. Otherwise, any additional items to be added are quoted separately.
Both my wife and i are happy with the outcome and will use Signature for our next home improvement project in the future
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