Corey is wonderful. But my experience with straightening has been awful. The first time I was told by the owner after having it done on a Saturday I could wash it Monday. It was suppose to be 72 hours. So the straightening failed because of inaccurate directions. This was October 2011
On November 2011, they did another straightening (free) over it because I still have half curly/half straight hair. Wasted 3 hours in the salon and it still didn't work. Hair damaged.
January 2012 had the first straightening done again. It was not until I left that I was told the price had increased by $50.00. Terrible customer service. My hair is damaged and dried out. I look like I have a straightened afro. AS much as I love my hairdresser, I realized I was angry also about the color that she said wouldn't last. They can use color to neutralize the straightener. I would rather have no color and come back then pay. It has to be neutralized anyway why make me pay for the color that won't last?
Disgusted.
On a side note they keep deleting this complaint on their facebook page. You think some one would contact me directly. I have been a good client, paid them well and referred clients. Shame on them
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