As both an undergrad and graduate student at UT I have had quite a bit of experience with renting in the campus area and Karl Hendler was by far my worst experience. He is the only property manager I have used that I would NOT recommend.
He responded abrasively to maintenance requests. Once he called me a ""weak American"" when I asked that he fix our AC after it broke for the second time in the middle of the summer!
He was also extremely difficult to get the deposit back from and took deductions for wear and tear that that was there when we moved into the apartment. When I tried to point this out using the move-in inspection sheet I had filled out, he threatened me with a law suit and called me a bad person surrounded by a ""dark cloud.""
While I liked the apartment and it was convenient to campus, the stress of dealing with Karl far outweighed any positives for me.
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