Normally, I have a blast at this venue. The atmosphere is relaxed and, not to be redundant, but ""funky"". Unfortunately, one of the bartenders provided terrible service my last visit. This is obviously not just my own experience as several other reviewers have complained about even worse service than I had!
With cash tip in hand, I waited at the bar for 15 minutes to get a tonic water for the DJ. When I leaned over and finally asked the bartender directly, she screamed to stop yelling at her and then refused to serve me tonic. It's unfortunate that A) the drink was for the DJ who is the reason the bar was packed and B) that she didn't consider the possibility that I might be a designated driver. Tons of other bars in Denver have served me happily knowing I was the sober driver for the night.
I understand that these servers depend on tips which is why I had cash out for her, even though water is free. Several people saw this occur and I can guarantee people either got out of line for the night or went to the bar downstairs. By treating customers badly,at the end of the night, bartenders only hurt their own pocketbook. Hopefully, she'll reconsider this next time a customer requests any drink with cash in hand.
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