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Response to disgruntled customer - Review by citysearch c | Children's Orchard

Children's Orchard

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Response to disgruntled customer 9/24/2010

Customers have 10 days to return resale clothing and 3 days to return other items. A polite phone call is accepted if an extra day is needed for our customers. Most resale stores offer no return policy. All asked is to comply with the guidelines.\r Children's Orchard offers two levels of clothing, regular items, and "playwear". Playwear may be a little over 5 years old, or have a small spot on an inconspicuous place. Prices reflect this, both in purchasing from customers, and their selling price. Sellers must take this into consideration when estimating their price per item. We offer playwear to save some very wearable clothing from being excluded due to our stringent quality guidelines. Other resale stores would simply pass on them, it seems. more
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