Troy's has the ultimate scam going. They put literature on their used appliances explaining how they have been refurbished and tested. We were assured we would be taken care of if anything went wrong. Then asked to sign what turned out to be a no refund policy while engaging us in conversation. TROY'S WOULD DO NOTHING TO TAKE CARE OF THE CUSTOMER IN A TIMELY FASHION, INCLUDING NOT REFUNDING FOR A DEFECTIVE ITEM THAT WAS OBVIOUSLY NOT TESTED OR REFURBISHED. THE WASHER WOULDN'T MAKE IT THROUGH PART OF A CYCLE AND DUMPED WATER ALL OVER MY FLOOR AS WE WERE INSTALLING!! IF THEY TELL YOU THEY TEST AND REFURBISH USED APPLIANCES THEY ARE LYING. DO YOU KNOW OF ANY REPUTABLE COMPANY THAT HAS A NO REFUND POLICY? I DON'T, AND I'LL BET THE ATTORNEY GENERAL AND BBB DON'T EITHER. SMALL CLAIMS COURT WILL BE MY NEXT STEP. THIS COMPANY IS CLEARLY ENTRAPPING THE PUBLIC BY HAVING THEM SIGN A NO REFUND POLICY AND FALSIFYING THE FACT THAT USED APPLIANCES ARE REFURBISHED AND TESTED. STATISTICALLY A BREAK DOWN BETWEEN TESTING AND INSTALLATION (with no use in between) WOULD BE MORE THAN A MILLION TO ONE.
Pros: ZERO
Cons: SCAM ARTISTS!!! Take heed!
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