I've got to say that I am AMAZED by Ultimate Bride and the experience that I had with them. My future sister-in-law and I had an appointment with Stephanie and I fell in love with a Rivini gown that had ruffles cascading down the back but it was my first time trying on dresses and I wasn't a huge fan of the simple front so I left knowing that I had plenty of time (my wedding was still a year and a half out). Stephanie was great to work with and so polite and helpful. I have a background in fashion but zero experience in wedding apparel so I'm sure I wasn't the easiest to work with. I wanted something fashion forward yet something that I wouldn't look back on in 30 years and wonder "what was I thinking"? Stephanie continued emailing me options and I just wasn't IN LOVE with anything - even at other stores that I went to. So I decided I needed to fly to NYC. I found a dress that I loved while there and fortunately Ultimate Bride was one of a handful of stores that carried the designer. I thought about how great Stephanie was to work with and how often she followed up with me to see how my search was going. She made me feel like I was her only customer and it was her main goal to find my perfect dress so of course I thought of Ultimate Bride when ordering. While still in NYC I called Stephanie and placed an order for the dress over the phone. A few weeks later they flew the sample in for me to try on and take pictures in. Again, everyone at UB was so nice and helpful. I live in Michigan and my dress and veil was just shipped to me. Everything about the dress is perfect!!
Pros: Fantastic staff, great selection, wonderful customer service
more