After brunch the waiter asks me where the credit card for the bill is. Having already given him my credit card, I ask him the same thing. Turns out that he lost it! THE MAN LOST MY CREDIT CARD! I should also tell you that this waiter also happens to be the MANAGER. The manager of a restaurant has lost my credit card.\r
The staff is in a panic, I'm beside myself envisioning my credit score going down the drain and having to argue with the credit card company about phantom purchases. My guests and I go inside to be in the air-conditioning while we wait out the credit card hunt. The hostess inside is rude to us and tell us in a snotty voice to “just be patient” and that ""everyone is looking for it."" The woman who I'm assuming is the assistant manager is telling me that no one has ever stolen a credit card before but that they do sometimes fall off of the tray. THIS HAS HAPPENED BEFORE? Then why not get some credit card holders that don't result in temporary loss of card?!\r
In the end they finally did find my card (it was underneath a refrigerator in the back) and I am slightly amazed to tell you that they did charge me and my guests for the meal and that I subsequently paid for it with my lost-but-now-found card.\r
I do not appreciate being snapped at by the hostess and I don't appreciate that I was made to feel like the bad guy. You guys lost my card, this is my credit score on the line, this is potentially hours of hassle on my part to cancel a card, dispute fraudulent charges, and then wait for a new card to come in the mail. I will never go to this restaurant again. If you decide to brave it, for heaven's sake pay in cash.\r
Cons: they lost my credit card, rude hostess
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