TERRIBLE. I have never wrote an online review before and I will this time because of the terrible service I received. First off they are already way over priced if you need a passport go to the post office and do it for less money and they will even expedite it for you so you get it in a matter of days and you don't have to pay extra service fees. If you are doing a visa use some other online source, My friend did at the same time as me he spent $60 dollars less than I did and got it a week and a half sooner.
However the thing that upset me the most is I paid $243 dollars for my visa the day it got here they called me and told me that the fee had changed and I owed them more money before I could get it. When I confronted them about changing the price after I had already paid they were angry at me and got in my face and did their best to belittle me and tell me i was out of reason for being concerned. I was amazed at how terrible of service they gave. I beg you for your own sake use anything else besides them. I already offered you alternatives but I encourage you to do your own research I wish I had it would have saved me time, money, and being treated rude.
Pros: they have an office
Cons: service
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