It takes ages from the airport to get there, there is only one customer service person working and I waited in line for 45 minutes to even get the keys to my car and while I was waiting other customers told me of their horrible experiences and warned me not to rent from them, but I was already there. The car was in poor shape, a hubcap was missing (which they did not put on the inspection sheet and I didn't notice because it was so late and dark and I was tired), they won't let you extend the contract without paying additional fees, you can't reach them on the phone, etc. Overall horrible experience. DON'T RENT FROM ACE
Cons: poor customer service, overpriced, inflexible
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