First of all, let me said that I was skeptical about doing business with Mor especially after reading your reviews.\r
However, my girlfriend had bought a kitchen table from Mors and she didn't have any problems. My son and I went to Mors. We were greeted as we came into the door and a few minutes later a man name James came over to help us. He was fantastic , he didn't pressure us, he asks us if we wanted some refreshments just a real nice guys. I really like that he came back to check on us not asking any questions just looking to see if we had any questions. I like that because some stores really pressure you but James was the best . My son and I stayed for a couple of hours looking at furniture and I decided to buy a table. However, my son was undecided, but he came back the next day and saw James again and he ask about me (i thought that was nice to remember your customers ) James check us out and I told him that I was skeptical about coming to Mors because the company had a bad rap. He didn't denied it but instead embrace the negatively and stated that they try to do their best. I told him that I would like to have my furniture deliver the day he promise and if I didn't I was going to write a very bad review. We laugh, and my son and I left. A couple of days later Mors call me 3 times but I kept missing their calls. I return the call and the lady told me that they would be at my house between 12-4 PM. Do you know what time they got there? Well, let me tell you 12:00 on the dot. I was shock and they were so nice. In addition, a lady call me afterwards to s ee how the delivery went, and I told her fabulous the only complaint I had was that my son went back and bought a couch and the delievery charge was $150.00 and she told me that was because the furniture was going to diferent rooms. I explained to her that the furniture was going to the same house and I thought the delivery charge was extremely high. She stated that she couldn't do anything about the fee, and she thank me and told me to have a nice day! I know your complains are valid maybe they are under new management or something but we are very happy with the service we received .Therefore, I would like to award "" The Way to go Award"" Mor Furniture and keep up the good work.
more