This may sound like a very minor complaint, but it’s the principal surrounding it that’s frustrating. We brought a Jeep Liberty in for a window issue (Window off track for the 3rd time); ended up supposedly needing other repairs to brakes and rotors, blah, blah, blah...the complaint however is when the car was picked up.\r
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Upon picking up the vehicle, my sister-in-law noticed that her key chain was missing off of her keys. She told the service manager who proceeded to ask the technician. End result, multiple people saw this key chain but no one knows who stole it. This key chain had keys on it and would have had to have been physically removed with the specific intent of stealing it. I have now spoken to 2 separate managers who said they will look into it, but gave the excuse that several people had access to the car and not one person can be pin pointed.\r
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My issue is if their employees are willing to steal something as little as a key chain, what else are they going to steal from your car? Use this dealership at your own risk, you’ve been warned.\r
Pros: Nothing
Cons: High prices, stolen item from vehicle
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